Training Quality Policy

EDUCACEM ACADEMY VIRTUAL SELF-TRAINING QUALITY POLICY

The management of EDUCACEM ACADEMY has established the Virtual Self-Training Quality Policy (self-training without tutoring, based on self-learning), with the goal of guiding the design, development, and delivery of virtual self-training programs, to ensure high-quality standards and meet the expectations of the students.

The purpose of the virtual self-training quality policy is to establish the principles and criteria that guide the development, implementation, and evaluation of our online training courses, aligned with the UNE 66181:2012 standard, to guarantee accessible, effective, employability-oriented training, and to focus on user satisfaction.

Quality Principles:

  1. Universal Accessibility:

We ensure that all virtual courses are accessible to students, using an easy-to-use and navigate interface. We commit to using platforms compatible with multiple devices (PC, tablets, smartphones) and designing content that can be used with conventional technologies and standard internet connections.

  1. Employability Focus:

Training programs are designed with a direct focus on improving the employability of participants. We strive to ensure that the content is relevant to the current labor market, aligned with the demands of productive sectors, and focused on developing key skills.

  1. Facilitation of Learning:

The pedagogical structure of our courses is aimed at facilitating student learning, with clearly defined learning objectives, coherent content organization, interactive activities, and continuous and effective evaluation mechanisms. The teaching materials are varied and include interactive activities to cater to different learning styles.

  1. Student Satisfaction:

Our priority is student satisfaction. We conduct periodic satisfaction evaluations through surveys, questionnaires, and other feedback mechanisms to identify areas for improvement in our courses and ensure the training experience meets participants’ expectations. We commit to providing a smooth and efficient user experience on our virtual training platform, as well as offering appropriate technical and academic support throughout the training process.

  1. Content Update and Relevance:

All of our training content is periodically reviewed to ensure it is up-to-date and aligned with the latest trends and developments in each area of knowledge. This ensures that students receive relevant and valuable information that they can apply in their work or personal environments. We have a team of subject matter experts and professionals who guarantee the relevance and quality of the materials.

  1. Measurement of Learning Outcomes:

We implement clear and objective evaluation systems to measure students’ progress in each course, with mid-term and final assessments that allow us to verify the level of competencies acquired. Learning outcomes are reflected in certifications that validate the developed competencies and students’ performance.

  1. Flexibility in Training:

Our courses are designed to offer maximum flexibility in terms of timing and access modes. Students can access the training content at any time and from any place, allowing them to combine training with other personal or professional activities. We do not impose strict deadlines for completing the course, respecting the individual learning pace and allowing each participant to organize their study time.

  1. Support and Student Assistance:

We guarantee an efficient technical support system, available to resolve doubts or problems that may arise in the use of our platforms. Additionally, we have tutors and subject matter experts available to assist students and respond to academic queries. Our support team is committed to providing fast and effective responses to student inquiries.

  1. Continuous Improvement:

The quality of our courses is continually evaluated through indicators such as student satisfaction, completion rates, and learning outcomes. We commit to using this information to improve our courses and training processes, ensuring they are always aligned with best practices and market needs. The quality policy is reviewed periodically to ensure it remains relevant and aligned with student expectations and advancements in educational technology.

At EDUCACEM ACADEMY, we are committed to complying with and exceeding the requirements of the UNE 66181:2012 standard, to offer the highest quality virtual self-training. Our goal is to provide an accessible, flexible, and employability-oriented learning experience that meets our students’ expectations and contributes to their personal and professional success.

This policy serves as the reference framework to ensure that the virtual self-training courses are designed and managed according to the quality criteria established in the UNE 66181:2012 standard, focusing on accessibility, employability, user satisfaction, and continuous improvement.

Sandra Rodríguez

Signed, Sandra Rodríguez Gálvez
General Director of EDUCACEM ACADEMY

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